Hoosier Gun Works : Contact Us

Contact Hoosier Gun Works
[ Contact Us | Ordering | Payment | Returns | Shipping | Availability Warning Copyright ]

Currently having a slight delay of 1-4 days getting Orders processed and shipped.

Phone Hours Monday- Friday 10am- 6pm Central Time Zone

Web site always open. Email 24/7

NO EXPORT SALES. too many restrictions, Includes Canada also.

Sorry, but we do have a $10.00 minimum part order.

Contact Us

We made our big move from Indiana to Kentucky in 2005. Then in 2009 We have moved to larger building . We have a small area for retaill, but If you are in the area and wish to pick up an item, please call ahead to make prior arrangements. Most of out businees is mail order / Internet sales . We may also attend some Gun Trade shows in Kentucky, Tennesse, and lower Indiana.
HGW is a small family owned company, with 2-5 employees depending on time of the year.

We are adding photos as we go. We can't get every item photographed. The transfer to a new server has a lot of the photos not working, we are getting that straightend out.

WEB:
http://www.HoosierGunWorks.com

WEBMASTER:
Webmaster

Address:
Hoosier Gun Works
473 Park City Bon Ayr Rd., Park City, KY. 42160.

Email:

Email US
hoosiergw@gmail.com
   or
Email US
hoosiergunworks@aol.com

E Mail must have a Firearm related subject line. E Mail , without this, or no subject. line will be deleted

Please call, if the Email's are not going thru or bounce back
You can send E-mail 24 hours. We do get 200+ E-mails day, and try to answer all in a timely manner.

Someone is usually in on Saturdays mornings to answer e-mail. No phone contact on Weekends.

No Internet Instant messages answered.

Phone Hours :

Info :

10am -6pm Central Time Monday - Friday.
Central Standard Time

270-749-2109 ,
Also Leave messages after Hours. at this number

Orders Only:
800-497-7320

10am 6pm Monday thru Friday Central Standard Time
Sometimes there is a 10 second delay before ringing

FAX:
.Fax 270-282-4896 available 24/7
Fax inquiry Form      Fax Order Form

Ordering

No online ordering available. Instead of just pushing a button.   We prefer to deal with customers individually to make sure they receive the correct products.
Our stock is too diversified and many items are one of a kind. The cost of on line automation is prohibitive to a company of our small size..

Orders may be placed by Telephone or Fax. E-Mail order if you wish.

Info 270-749-2109 Phone. 10am-6pm Central Time Monday- Friday. Leave message 24/7

Order Line   800-497-7320 10am-6pm Central Time Monday - Friday. (Continental 48 States only)
There may be a 10 second delay before ringing.

AK and HI call 270-749-2109

Fax 270-282-4896 24/7
Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160

PLEASE CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK AND SHIPPING CHARGES.

Mail orders accepted, no personal checks. Please print a copy of our fax order form. Or send information onseperate a full-size page with info and contact information (we get Money orders, but sometimes no info on order)

Print forms. Fax inquiry Form      Fax Order Form       Mail Order Form

Include a Subject line in all E-mail's, none answered without a subject line.
There is usually someone in on Saturdays mornings to answer e-mail's only.
No Instant messages answered

Orders may be placed by email, but are not secure.

Occasionally, an item will go out of stock before your order is processed due to high order activity. If, for some reason, the product has gone out of stock, you will receive a phone or email notification within 24 hours. .

HGW is a small company 3-5 employees depending on time of the year We are always out finding new and interesting things, moving goods in warehouse or helping other customers, answering other lines, so you may not be able get our staff all the time. Please leave a message, or email, and we will try to get back to you as soon as we are able. .

We have a $10.00 minimum parts order amount (not including shipping), we have seen increased costs on small orders with invoicing, packing and charge card fees.

No Retail Store so, no counter or walk-in sales without prior appointment.

No information about your order is released to any one. All personal information is kept confidential

Payment

Debit Cards, Credit Cards:   Visa, Master Card, And Discover, (Drawn on American Banks only).
       No extra charge for using your Credit card

NO American Express (increases fees) . No Pay Pal (Anti-Gun)

We Welcome Money Orders, and Bank Checks.   No personal Checks (if sent, it will be returned).

We do not have online ordering capabilities at this time.
Kentucky residents add 6% sales tax.
We can only hold orders for 7 days while awaiting funds. Include Name, Address, day time Phone number, or an Email address.

Shipping

Shipping to the United States (50 States & D.C.) only. NO EXPORT SALES, No exceptions

Minimum shipping charge is $3.95, Shipping rates will vary on larger packages according to Zip Code.

Shippers Now calculate Zones by size and weight of box.
All Shipping is done at posted rates we do not inflate the price for shipping..UPS has raised thier rates for 2012 and USPS (priority) in January 2012.

Most large orders / items are sent UPS. UPS has tracking information available and will cover first $100.00 of value.

USPS is used on smaller items, and if requested, on larger items but not always cheaper or quicker.
USPS does not have tracking information.. Insurance is extra cost
Minimum shipping is $ 3.95 First class, Minimum Priority is $ 5.75., and up more with added weight and size
With new USPS systems, starting up, it is now taking 3-7 Business days First Class and 4-5 Business days for Priority, for packages to arrive..

Alaska and Hawaii are sent USPS.

Shipping charges are based on actual cost of shipping and materials.
A fee of $1.00 is added for large boxes for firearms or rifle stocks.
UPS daily pickup is at 2 PM , Monday thru Friday. For that reason most UPS orders can not be shipped the same day the order is taken. USPS are taken to the Post Office M -W -F Mornings (12 miles to Post Office).USPS orders can not be shipped the same day the order is taken.

Expedited shipping is available (Next day, Second day), but still shipped in order received.
Additional $ 5.00 carge for this service.

NO EXPORT SALES.    Includes Canada.

We do not ship Internationally and we do not accept payments from International Countries even if you have a USA shipping address.

Firearms parts, magazines, including stocks, are on the munition list as items requiring a license from US Defense Trade Commission for export.

NO CODS

Orders are shipped in order received, please be patient, it may take one to three days to reach your order (depending on volume, and time of Year) and to deliver to shipper. Average enroute shipping time is 3 days to 1 week. Once order is released to shipper, we have no control over shipping time to customer. 7 to 10 days from placing order to you receiving is not unusual. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made.

Hunting season and Christmas can cause shipping delays during these times. Orders may take 2-3 days longer during this time period to process and get out the door.

Availability

Parts and Stocks were available at last posting date, web site is updated every 3-5 days or as time permits. We keep a listing on our computers but it may still be 1-2 days out of sync.

We try to keep up with inventory, but due to the huge popularity of items listed online and the high volume of sales thus generated, some items may recently have been ordered by a previous customer and may no longer be available. A specific item may be on 'hold' for another customer.

There may be times when an order is placed, but item has not been taken off of inventory and may already be sold. We will contact you as to this as soon as we are aware of this.

Prices subject to change without notice. Not responsible for mizprints. No printed copy of the online Catalog is offered at present time, due to large influx and turnover in goods.

Parts are in good to new condition, as listed in catalog. We may have Parts and Stocks in lesser grades available also, (most are not listed on line), but won't send unless told.
Parts are added constantly, so please call or email for items not listed. It never hurts to ask. There are many parts that we haven't yet placed in the Online Catalog. Online Catalog represent only about one half of the parts, stocks on hand. We try to update the Online Catalog at least once weekly, usually on a weekend, it get harder to do as we get busier.

We can not offer photos of individual items, this is too time consuming and we do not have the resources to do this. If a photo is shown it may be representative of an item. We are adding some photos as time and server space permits.

Military Parts, we may have the part, but we are not staffed to sort by maker, our pickers are not always knowledgeable as to markings or proof marks. A handling charge may apply for specific Maker on these parts.

We offer no warranty or guarantee above and beyond what the the manufacturer has specified, this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made.

We are a firearms / Accessories dealer and not a service center. We do not repair firearms. All parts sold are sold are in good to new condition, as available. All parts and stocks sold in as is condition.

Returns and Canellations

All refunds / credits will be at the discretion of HOOSIER GUN WORKS.

You must contact Hoosier Gun Works within 3 business days of receipt of items, by phone or email for and get a Return Authorization Number. Items with out a RAN will not be accepted.

Refunds / Credit allowed will be less shipping and a 15% restocking fee. Shipping charges for returns are responsibility of the customer. Shipping charges are not refundable. Refund will be processed within one to two weeks after return.

Cancelled orders by customers are subject to a 5% Cancellation fee for processing and restocking, on orders that are invoiced and processed for shipment, but not yet shipped within 24 Hours
All items must be sent back in same original condition as sent, in original packing. Any item altered or used, will not be accepted for return. Returns will not be accepted for any reason after 14 business days after authorization.

Items received after 14 Days will not be eligible for a refund, or exchange and will not be returned to the customer

Return of new defective merchandise must be returned to manufacturer for repair or replacement, this applies to firearms, and accessories. If there is a problem with an item please return to manufacturer for remedy. We are a Firearms / Accessories dealer and not a service center. We do not repair firearms.

Warning

All surplus firearms sold as collectors items and as is. All used firearms are sold as is, most are not test fired before selling.
Improper use or installation of parts (stocks, barrels, bolts, parts, magazines) can be hazardous to life and limb. If you do not understand the process for installation of parts do not attempt installation without a qualified gunsmith. Parts are not drop in items, and should be installed and fitted by licensed Gunsmith.

Hoosier Gun Works assumes no liability for the improper use or installation of parts.
All used firearms should be checked by a competent licensed Gunsmith before firing. We have no testing facility for this purpose, and assume no liability for safe functioning of firearms or suitability of any accessory.
We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee, above and beyond what the the manufacturer has specified (available through the manufacturer), this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.

Copyright

All material and information provided on this web site, unless specifically noted otherwise, is copyrighted material, by the Digital Millennium Copyright Act.

All material and information (text and photos) provided on this web site , unless specifically noted otherwise, is copyrighted material. Copying and/or downloading, including framing or mirroring, of any of this information for the purpose of distributing it to others is prohibited without the specific written permission of Hoosier Gun Works

Phone Hours Monday- Friday 10am- 6pm Central Time Zone Web site always open. Email 24/7 NO EXPORT SALES. too many restrictions, Includes Canada also. Sorry, but we do have a $10.00 minimum part order.
Contact Us
We made our big move from Indiana to Kentucky in 2005. Then in 2009 We have moved to larger building . We have a small area for retaill, but If you are in the area and wish to pick up an item, please call ahead to make prior arrangements. Most of out businees is mail order / Internet sales . We may also attend some Gun Trade shows in Kentucky, Tennesse, and lower Indiana. HGW is a small family owned company, with 2-5 employees depending on time of the year. We are adding photos as we go. We can't get every item photographed. The transfer to a new server has a lot of the photos not working, we are getting that straightend out.


WEB:		http://www.HoosierGunWorks.com
WEBMASTER:		Webmaster
Address:		Hoosier Gun Works 473 Park City Bon Ayr Rd., Park City, KY. 42160.
Email:		Email US hoosiergw@gmail.com or Email US hoosiergunworks@aol.com E Mail must have a Firearm related subject line. E Mail , without this, or no subject. line will be deleted Please call, if the Email's are not going thru or bounce back You can send E-mail 24 hours. We do get 200+ E-mails day, and try to answer all in a timely manner. Someone is usually in on Saturdays mornings to answer e-mail. No phone contact on Weekends. No Internet Instant messages answered.
Phone Hours : Info :		10am -6pm Central Time Monday - Friday. Central Standard Time 270-749-2109 , Also Leave messages after Hours. at this number
Orders Only:		800-497-7320 10am 6pm Monday thru Friday Central Standard Time Sometimes there is a 10 second delay before ringing
FAX:		.Fax 270-282-4896 available 24/7 Fax inquiry Form Fax Order Form
Ordering
No online ordering available. Instead of just pushing a button. We prefer to deal with customers individually to make sure they receive the correct products. Our stock is too diversified and many items are one of a kind. The cost of on line automation is prohibitive to a company of our small size.. Orders may be placed by Telephone or Fax. E-Mail order if you wish. Info 270-749-2109 Phone. 10am-6pm Central Time Monday- Friday. Leave message 24/7 Order Line 800-497-7320 10am-6pm Central Time Monday - Friday. (Continental 48 States only) There may be a 10 second delay before ringing. AK and HI call 270-749-2109 Fax 270-282-4896 24/7 Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160 PLEASE CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK AND SHIPPING CHARGES. Mail orders accepted, no personal checks. Please print a copy of our fax order form. Or send information onseperate a full-size page with info and contact information (we get Money orders, but sometimes no info on order) Print forms. Fax inquiry Form Fax Order Form Mail Order Form Include a Subject line in all E-mail's, none answered without a subject line. There is usually someone in on Saturdays mornings to answer e-mail's only. No Instant messages answered Orders may be placed by email, but are not secure. Occasionally, an item will go out of stock before your order is processed due to high order activity. If, for some reason, the product has gone out of stock, you will receive a phone or email notification within 24 hours. . HGW is a small company 3-5 employees depending on time of the year We are always out finding new and interesting things, moving goods in warehouse or helping other customers, answering other lines, so you may not be able get our staff all the time. Please leave a message, or email, and we will try to get back to you as soon as we are able. . We have a $10.00 minimum parts order amount (not including shipping), we have seen increased costs on small orders with invoicing, packing and charge card fees. No Retail Store so, no counter or walk-in sales without prior appointment. No information about your order is released to any one. All personal information is kept confidential
Payment
Debit Cards, Credit Cards: Visa, Master Card, And Discover, (Drawn on American Banks only). No extra charge for using your Credit card NO American Express (increases fees) . No Pay Pal (Anti-Gun) We Welcome Money Orders, and Bank Checks. No personal Checks (if sent, it will be returned). We do not have online ordering capabilities at this time. Kentucky residents add 6% sales tax. We can only hold orders for 7 days while awaiting funds. Include Name, Address, day time Phone number, or an Email address.
Shipping
Shipping to the United States (50 States & D.C.) only. NO EXPORT SALES, No exceptions Minimum shipping charge is $3.95, Shipping rates will vary on larger packages according to Zip Code. Shippers Now calculate Zones by size and weight of box. All Shipping is done at posted rates we do not inflate the price for shipping..UPS has raised thier rates for 2012 and USPS (priority) in January 2012. Most large orders / items are sent UPS. UPS has tracking information available and will cover first $100.00 of value. USPS is used on smaller items, and if requested, on larger items but not always cheaper or quicker. USPS does not have tracking information.. Insurance is extra cost Minimum shipping is $ 3.95 First class, Minimum Priority is $ 5.75., and up more with added weight and size With new USPS systems, starting up, it is now taking 3-7 Business days First Class and 4-5 Business days for Priority, for packages to arrive.. Alaska and Hawaii are sent USPS. Shipping charges are based on actual cost of shipping and materials. A fee of $1.00 is added for large boxes for firearms or rifle stocks. UPS daily pickup is at 2 PM , Monday thru Friday. For that reason most UPS orders can not be shipped the same day the order is taken. USPS are taken to the Post Office M -W -F Mornings (12 miles to Post Office).USPS orders can not be shipped the same day the order is taken. Expedited shipping is available (Next day, Second day), but still shipped in order received. Additional $ 5.00 carge for this service. NO EXPORT SALES. Includes Canada. We do not ship Internationally and we do not accept payments from International Countries even if you have a USA shipping address. Firearms parts, magazines, including stocks, are on the munition list as items requiring a license from US Defense Trade Commission for export. NO CODS Orders are shipped in order received, please be patient, it may take one to three days to reach your order (depending on volume, and time of Year) and to deliver to shipper. Average enroute shipping time is 3 days to 1 week. Once order is released to shipper, we have no control over shipping time to customer. 7 to 10 days from placing order to you receiving is not unusual. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made. Hunting season and Christmas can cause shipping delays during these times. Orders may take 2-3 days longer during this time period to process and get out the door.
Availability
Parts and Stocks were available at last posting date, web site is updated every 3-5 days or as time permits. We keep a listing on our computers but it may still be 1-2 days out of sync. We try to keep up with inventory, but due to the huge popularity of items listed online and the high volume of sales thus generated, some items may recently have been ordered by a previous customer and may no longer be available. A specific item may be on 'hold' for another customer. There may be times when an order is placed, but item has not been taken off of inventory and may already be sold. We will contact you as to this as soon as we are aware of this. Prices subject to change without notice. Not responsible for mizprints. No printed copy of the online Catalog is offered at present time, due to large influx and turnover in goods. Parts are in good to new condition, as listed in catalog. We may have Parts and Stocks in lesser grades available also, (most are not listed on line), but won't send unless told. Parts are added constantly, so please call or email for items not listed. It never hurts to ask. There are many parts that we haven't yet placed in the Online Catalog. Online Catalog represent only about one half of the parts, stocks on hand. We try to update the Online Catalog at least once weekly, usually on a weekend, it get harder to do as we get busier. We can not offer photos of individual items, this is too time consuming and we do not have the resources to do this. If a photo is shown it may be representative of an item. We are adding some photos as time and server space permits. Military Parts, we may have the part, but we are not staffed to sort by maker, our pickers are not always knowledgeable as to markings or proof marks. A handling charge may apply for specific Maker on these parts. We offer no warranty or guarantee above and beyond what the the manufacturer has specified, this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made. We are a firearms / Accessories dealer and not a service center. We do not repair firearms. All parts sold are sold are in good to new condition, as available. All parts and stocks sold in as is condition.
Returns and Canellations
All refunds / credits will be at the discretion of HOOSIER GUN WORKS. You must contact Hoosier Gun Works within 3 business days of receipt of items, by phone or email for and get a Return Authorization Number. Items with out a RAN will not be accepted. Refunds / Credit allowed will be less shipping and a 15% restocking fee. Shipping charges for returns are responsibility of the customer. Shipping charges are not refundable. Refund will be processed within one to two weeks after return. Cancelled orders by customers are subject to a 5% Cancellation fee for processing and restocking, on orders that are invoiced and processed for shipment, but not yet shipped within 24 Hours All items must be sent back in same original condition as sent, in original packing. Any item altered or used, will not be accepted for return. Returns will not be accepted for any reason after 14 business days after authorization. Items received after 14 Days will not be eligible for a refund, or exchange and will not be returned to the customer Return of new defective merchandise must be returned to manufacturer for repair or replacement, this applies to firearms, and accessories. If there is a problem with an item please return to manufacturer for remedy. We are a Firearms / Accessories dealer and not a service center. We do not repair firearms.
Warning
All surplus firearms sold as collectors items and as is. All used firearms are sold as is, most are not test fired before selling. Improper use or installation of parts (stocks, barrels, bolts, parts, magazines) can be hazardous to life and limb. If you do not understand the process for installation of parts do not attempt installation without a qualified gunsmith. Parts are not drop in items, and should be installed and fitted by licensed Gunsmith. Hoosier Gun Works assumes no liability for the improper use or installation of parts. All used firearms should be checked by a competent licensed Gunsmith before firing. We have no testing facility for this purpose, and assume no liability for safe functioning of firearms or suitability of any accessory. We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee, above and beyond what the the manufacturer has specified (available through the manufacturer), this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.
Copyright
All material and information provided on this web site, unless specifically noted otherwise, is copyrighted material, by the Digital Millennium Copyright Act. All material and information (text and photos) provided on this web site , unless specifically noted otherwise, is copyrighted material. Copying and/or downloading, including framing or mirroring, of any of this information for the purpose of distributing it to others is prohibited without the specific written permission of Hoosier Gun Works