Hoosier Gun Works
Terms of Service
[ Contact Us | Ordering | Payment | Returns | Shipping | Availability Warning Copyright ]
| Phone Hours Monday- Friday
10am- 6pm Central Time Zone
Web site always open. Email 24/7
No EXPORT SALES. too many restrictions, Includes Canada also.
Sorry, but we do have a $10.00 minimum part order.
|Hoosier Gun Works
473 Park City Bon Ayr Rd., Park City, KY. 42160.
E Mail must have a Firearm related subject line. E Mail , without this, or no subject. line, it will be deleted
Please call, if the Email's are not going through or bounce back
You can send E-mail 24 hours. We do get 100+ E-mails day, and try to answer all in a timely manner.
Someone is usually in on Saturdays mornings to answer e-mail. No phone contact on Weekends.
No instant messages / texts Phone lines not set up for this,
We are just old Fashion.
|10 am - 6pm
Monday- Friday. Central Time
270-749-2109 alternate 270-697-7854
If we are busy please leave a message, one message is sufficient.
Also, Leave messages after 6 pm , at this number,
Feel free to Call with "dumb questions" Just use the info line.
Some Long distance carriers are having a problem connecting to our local
Rural Phone Company. If you have a problem getting through,
please email Us to let us know.
Order line For orders only:. 800-497-7320
Central Time Zone
10 am - 6pm Monday - Friday. Only
AK and Hawaii USE 270-749-2109
If we are busy, leave a brief message.
We made our big move from Central Indiana to Southern Kentucky in 2005. In 2009 We moved to larger building . We have a small area for retail, but If you are in the area and wish to pick up an item, please call ahead to make prior arrangements. Most of out business is mail order / Internet sales. We also attend some Gun Trade shows in Kentucky, Upper Tennessee, and lower Indiana.HGW is a small Veteran Family owned company, with 2-5 employees depending on time of the year.
We are adding photos as we go. We can't get every item photographed. The transfer to a new server has a lot of the photos not working, we are getting that straightened out.
|To Place Orders
No online ordering available. Instead of just pushing a button, We prefer to deal with customers individually to make sure they receive the correct products.
Our inventory is too diversified and many items are one of a kind. The cost of online automation is prohibitive to a company of our small size..
From our Warehouse web site.
Orders may be placed by Telephone
Order Line 800-497-7320 ORDERS ONLY
10 am - 6pm Monday - Friday. Only
AK and HI call 270-697-7854
Info 270-749-2109 /
270-697-7854 Phone. Central Time Zone
Weird and Dumb questions answered too!
Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City,
PLEASE CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK AND SHIPPING CHARGES.
a Subject line in all E-mail's, none answered without a subject line.
Orders may be placed by email, but are not secure.
an item will go out of stock before your order is processed due to high
order activity. If, for some reason, the product has gone out of stock,
you will receive a phone or email notification within 24 hours. .
HGW is a small
company 2-5 employees depending on time of the year We are always out finding new and interesting
things, moving goods in warehouse or helping other customers, answering
other lines, so you may not be able get our staff all the time. Please
leave a message, or email, and we will try to get back to you as soon
as we are able. .
We have a $10.00 minimum parts order amount (not including shipping), we have seen increased costs on small orders with invoicing, packing and charge card fees.
you're com'in on over. Folks are welcome, we do have a small
Retail Store so, let us know. We concentrate on the
site orders and phone.
about your order is released only to person that placed the
order. All personal
information is kept confidential .
Ok we've heard from a lot of folks, so we've and have started a online store. These are alive feeds from several Distributors. Most items will not be available in the Warehouse Store
Only a few items from our warehouse web site, are available there and there may be some pricing differences.
Visit our New Online Store to see inventory and place an order there. Shop at Hoosier Gun Works
Items shipping from a
FFL will only be allowed to be picked up by
the Person purchasing.
Debit Cards, Credit Cards: Visa, Master Card, And Discover, (Drawn on American Banks only).
No extra charge for using your Credit card
NO American Express (increased fees) . No Pay Pal (Anti-Gun)
We Welcome USPS Money Orders, and Certified Bank Checks. Please Contact before sending Funds.
Kentucky residents add 6%
to the United States (50 States
& D.C.) only. >>
EXPORT SALES, No
Shippers Now calculate Zones by Size and Weight of box.
All Shipping is done at posted rates we do not inflate the price for shipping..
>> UPS will again raise their rates 6.9% Dec 27th 2023>>
>> USPS will again raise their rates JAN 11 2024 for Both Gorund and Priority>>
We will determine the cost of shipping when ordering and give you the option for USPS or UPS shipping.
We don't use FedEX.
Most large orders / items are sent UPS.
Cost is by weight and size of package. Both UPS and USPS are offering $100.00 Insurance ( USPS Priority)
Tracking provided for Both Carriers upon request.
USPS is used on smaller items, and if requested, on larger items but not always cheaper or quicker.
Minimum USPS First Class shipping is $ 4.80 gfor first 8 oz. (padded envelope). More fo added weight
Minimum USPS Priority is $9.20., and up more with added weight and size
With new USPS distributions systems, starting up, it is now taking an additional 1-3 Business days First Class and 2-3 Business days for Priority, for packages to arrive.
are sent USPS.
Shipping charges are based on actual cost
USPS are picked up Post Office three times weekly USPS orders can not be shipped the same day the order is taken.
Expedited shipping is available (Next day, Second day), but still shipped in order received.
Additional $ 10.00 charge for this service.
are shipped in order received,
please be patient, it may take one to two days to reach
your order (depending on volume, and time of Year) and to deliver to
shipper. Average enroute shipping time is 3 days to 1 week. Once order
is released to shipper, we have no control over shipping time to
customer. 3 to 10 days
from placing order to you receiving is not unusual. Any damage
form shipping must be verified by Carrier, before refund or adjustment
Hunting season and
cause shipping delays during these times. Orders may take 3-5 days
longer during this time period to process and get out the door.
NO EXPORT SALES. Includes Canada.
We do not ship Internationally and we do not accept payments from International Countries even if you have a USA shipping address.
"Export of the commodities described herein is strictly
prohibited without a valid export license issued by the U.S. Department
of State, Office of Defense Trade Controls, prescribed in the
International Traffic in Arms Regulation (ITAR), Title 22, Code of
Federal Regulations, Parts 120-130."
We do not have a Export License.
| Parts and Stocks were
available at last posting date. Web site is updated every 3-5
as time permits. We keep a listing on our computers but it may still be
1-2 days out of sync.
We try to keep up with inventory, but due to the huge popularity of items listed on-line and the high volume of sales thus generated, some items are hard to keep up. And a specific item may be on 'hold' for another customer.
There may be times when an order is placed, but item has not been taken off of inventory and may already be sold. We will contact you as to this as soon as we are aware of this.
Prices subject to change without notice. Not responsible for mizprints. No printed copy of the online Catalog is offered at present time, due to large influx and turnover in goods.
Parts are in good to new condition, as listed in catalog. We may have Parts and Stocks in lesser grades available also, (most are not listed on line), but won't send unless told.
Parts are added constantly, so please call or email for items not listed. It never hurts to ask. There are many parts that we haven't yet placed in the Online Catalog. Online Catalog represent only about one half of the parts, stocks on hand. We try to update the Online Catalog at least twice weekly, usually on a weekend, it get harder to do as we get busier.
We can not offer photos of all
this is too time consuming and we do not have the resources to do
this. If a photo is shown, it may be representative
of an item. We
are adding some photos as
time and server space permits.
we may have the part, but we are not staffed to sort by
maker, our pickers are not always knowledgeable as to markings or proof
marks. A handling charge may apply for specific Maker on these part
if we can find it..
We offer no warranty or
guarantee above and beyond what the the manufacturer has specified,
this applies to firearms, and accessories. If there is a problem please
return to manufacturer for remedy. Any damage occurring form shipping
must be verified by Carrier, before refund or adjustment can be made.
We are a firearms /
Accessories dealer and not a service center. We do not repair firearms.
All parts sold are sold are in good to new condition, as
available. All parts and stocks sold in as is condition.
| Returns and Cancellations
All refunds / credits will be at the
discretion of HOOSIER GUN WORKS.
You must contact Hoosier Gun Works
within 3 business days of receipt of items, by phone or email for and
get a Return
Authorization Number. Items with out a RAN
will not be accepted.
Refunds / Credit allowed will be less
shipping and a 15% restocking fee. Shipping charges for returns are
responsibility of the customer. Shipping charges are not refundable.
Refund will be processed within one week after return.
All items must be sent back
in same original condition as sent, in original factory packing.
Any item altered or used, will not be accepted for return. Returns will
not be accepted for any reason after 14 business days after
received after 14 Days will not be eligible for a refund, or exchange
and will be returned to the customer.
Return of new defective merchandise must be returned by customer to Manufacturer for repair or replacement, this applies to firearms, and accessories. If there is a problem with an item please return to Manufacturer for remedy.
We are a Firearms / Accessories dealer and not a service center.
We do not repair firearms.
sales final on FIREARMS.
| All surplus firearms are sold
as collectors items and as is. All used firearms are sold as is, most
are not test fired before selling.
Improper use or installation of parts (stocks, barrels, bolts, parts, magazines) can be hazardous to life and limb. If you do not understand the process for installation of parts do not attempt installation without a qualified gunsmith. Parts are not drop in items, and should be installed and fitted by licensed Gunsmith.
Hoosier Gun Works assumes no liability for the improper use or installation of parts.All used firearms should be checked by a competent licensed Gunsmith before firing. We have no testing facility for this purpose, and assume no liability for safe functioning of firearms or suitability of any accessory.
We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee, above and beyond what the the manufacturer has specified (available through the manufacturer), this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.
| All material and information
provided on this web site, unless specifically noted otherwise, is
copyrighted material, by the 2001 Digital Millennium
All material and information (text and
photos) provided on this web site , unless specifically noted
otherwise, is copyrighted material. Copying and/or downloading,
including framing or mirroring, of any of this information for the
purpose of distributing it to others is
prohibited without the specific written permission of Hoosier Gun
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