Hoosier Gun Works : Contact Us

Contact Hoosier Gun Works
[ Contact Us | Ordering | Payment | Returns | Shipping | Availability Warning Copyright ]

Phone Hours Mon- Fri 10am- 6pm Central Time Zone

Web site always open. Email 24/7

NO EXPORT SALES. too many restrictions, Includes Canada also.

Sorry, but we do have a $10.00 minimum part order.

Contact Us

Our Big move to Kentucky is done. Still a lot of sorting to do, after being here for 2 years.

With bigger area to work from we look forward to do more things we wanted to do earlier, manufacturing some parts, duplicating stocks and more.

We have moved again to an even larger building .We are looking forward in the near future having a retail operation. Currently if you wish to pick up an item please call ahead to make prior arrangements. Att this time <>we only offer mail order, well as attend some Gun trade shows in the Midwest.
Phone Hours 10-6 Monday - Friday CST.       Email 24 / 7, never sleeps.

We try to stay in the office, but are sometimes tied up on other lines or sorting in the warehouse or elsewhere so when you call we may not be available, so please leave a message.

HGW is a small family owned company, with 3-6 employees depending on time of the year.

E-MAIL:

Email US

Please call, if the Email's are not going thru or bounce back.

WEB:
http://www.HoosierGunWorks.com

WEBMASTER:
Webmaster

Address:
Hoosier Gun Works
473 Park City Bon Ayr Rd., Park City, KY. 42160.

Email:
You can send E-mail 24 hours. We do get 200+ E-mails day, and try to answer all in a timely manner.

E Mail must have a Firearm related subject line. E Mail will be deleted, without this.

No Instant messages answered.

Someone is usually in on Saturdays mornings to answer e-mail / no phone contact on Saturdays

Phone For Info :
Info 270-749-2109,

Phone Hours 10am -6pm Central Time Monday - Friday.
Central Standard Time
Leave messages after Hours. at this number.
.

FAX:
Fax 270-282-4896 available 24/7

Orders Only:
800-497-7320
10am 6pm Monday thru Friday Central Standard Time

Ordering

No online ordering available. Instead of just pushing a button.   We prefer to deal with customers individually to make sure they receive the correct products.
Our stock is too diversified and many items are one of a kind. The cost of on line automation is prohibitive to a company of our small size..

Orders may be placed by Telephone or Fax. E-Mail order if you wish.

Info 270-749-2109 Phone. 10am-6pm Central Monday- Friday. Leave message 24/7

Fax 270-282-4896 24/7
Order Line 800-497-7320   Central Time Monday - Friday. (Continental 48 States only)
AK and HI call 270-749-2109

Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160

PLEASE CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK AND SHIPPING CHARGES.

Mail orders accepted, no personal checks. Please print a copy of our fax order form. Or send information on a full-size page with info and contact information (we get Money orders, but sometimes no info on order)

Print forms. Fax inquiry Form      Fax Order Form       Mail Order Form

Include a Subject line in all E-mail's, none answered without a subject line.
There is usually someone in on Saturdays mornings to answer e-mail's only.
No Instant messages answered

HGW is a small company 3-5 employees depending on time of the year We are always out finding new and interesting things, moving goods in warehouse or helping other customers, answering other lines, so you may not be able get our staff all the time. Please leave a message, or email, and we will try to get back to you as soon as we are able. .

We have a $10.00 minimum parts order amount (not including shipping), we have seen increased costs on small orders with invoicing, packing and charge card fees.

No Retail Store so, no counter or walk-in sales without prior appointment.

No information about your order is released to any one. All personal information is kept confidential

Christmas Shipping
Last day to Ship for Christmas UPS Ground December 16th
Last Day to ship USPS Priority December 21st

Holiday Hours Closed times
November from 25t to 30th
December from 23 to 28th

Payment

Debit Cards, Credit Cards: Visa, Master Card, And Discover, (Drawn on American Banks only).
And now GunPal.net             Sorry NO American Express. No Pay Pal

Money Order, Bank Check. No personal Checks. No extra charge for using your Credit card.

NO PAY PAL
We do not have online ordering capabilities at this time.
Kentucky residents add 6% sales tax.
We can only hold orders for 7 days while awaiting funds. Include Name, Address, daytime Phone number, or an Email address.

Shipping

Shipping to the United States (50 States & D.C.) only. NO EXPORT SALES

Minimum shipping charge is $3.50, Shipping rates will vary on larger packages according to Zip Code.

UPS has raised thier rates for 2009 and USPS will do so in May 2009.
Shippers Now calculate Zones by size and weight of box. All Shipping is done at posted rates we do not inflate the price for shipping..

Most large orders / items are sent UPS. UPS has tracking information available and will cover first $100.00 of value.

USPS is used on smaller items, and if requested, on larger items but not always cheaper or quicker.     USPS does not have tracking information.. Insurance is extra
Minimum shipping is $ 3.00 First class, Minimum Priority is $ 5.00., more with added weight and size.

Alaska and Hawaii are sent USPS.

Shipping charges are based on actual cost of shipping and materials.
A fee of $1.00 is added for large boxes for firearms or rifle stocks.
UPS pickup is at 12 Noon Daily. For that reason most UPS orders can not be shipped the same day the order is taken. USPS are shipped every 2-3 days (12 miles to Post Office)

Next Day and 2nd Day shipping available, but will have to wait for in order with other orders.

NO EXPORT SALES.    Includes Canada. Firearms parts, magazines, including stocks, are on the munition list as items requiring a license from US Defense Trade Commission for export.

NO CODS

Orders are shipped in order received, please be patient, it may take one to three days to reach your order (depending on volume) and to deliver to shipper. Average enroute shipping time is 3 days to 1 week. Once order is released to shipper, we have no control over shipping time to customer. 7 to 10 days from placing order to receiving is not unusual. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made.

Expedited shipping is available (Next day, Second day), but still shipped in order received.

Hunting season and Christmas can cause shipping delays during these times. Orders may take 2-3 days longer during this time period to process and get out the door.

Availability

Parts and Stocks were available at last posting date, web site is updated every 3-5 days or as time permits. We keep a listing on our computers but it may still be 1-2 days out of sync.

We try to keep up with inventory, but due to the huge popularity of items listed online and the high volume of sales thus generated, some items may recently have been ordered by a previous customer and may no longer be available. A specific item may be on 'hold' for another customer.

There may be times when an order is placed, but item has not been taken off of inventory and may already be sold. We will contact you as to this as soon as we are aware of this.

Prices subject to change without notice. Not responsible for mizprints. No printed copy of the online Catalog is offered at present time, due to large influx and turnover in goods.

Parts are in good to new condition, as listed in catalog. We may have Parts and Stocks in lesser grades available also, (most are not listed on line), but won't send unless told.
Parts are added constantly, so please call or email for items not listed. It never hurts to ask. There are many parts that we haven't yet placed in the Online Catalog. Online Catalog represent only about one half of the parts, stocks on hand. We try to update the Online Catalog at least once weekly, usually on a weekend, it get harder to do as we get busier.

We can not offer photos of individual items, this is too time consuming and we do not have the resources to do this. If a photo is shown it may be representative of an item. We are adding some photos as time and server space permits.

Military Parts, we may have the part, but we are not staffed to sort by maker, our pickers are not always knowledgeable as to markings or proof marks. A handling charge may apply for specific Maker on these parts.

We offer no warranty or guarantee above and beyond what the the manufacturer has specified, this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made.

We are a firearms / Accessories dealer and not a service center. We do not repair firearms. All parts sold are sold are in good to new condition, as available. All parts and stocks sold in as is condition.

Returns

All refunds / credits will be at discretion of HOOSIER GUN WORKS. Only if incorrect product is shipped.

You must contact Hoosier Gun Works within 3 business days of receipt, by phone or email for a Return Authorization Number. .

All items must be sent back in same original condition as sent. Any item altered or used, will not be accepted for return. Returns will not be accepted for any reason after 10 business days.

Refunds allowed will be less shipping and 15% restocking fee. Shipping charges for returns are responsibility of the customer. Shipping charges are not refundable.

Return of new defective merchandise must be returned to manufacturer for repair or replacement, this applies to firearms, and accessories. If there is a problem with an item please return to manufacturer for remedy. We are a Firearms / Accessories dealer and not a service center. We do not repair firearms.

Warning

All surplus firearms sold as collectors items and as is. All used firearms are sold as is, most are not test fired before selling.
Improper use or installation of parts (stocks, barrels, bolts, parts, magazines) can be hazardous to life and limb. If you do not understand the process for installation of parts do not attempt installation without a qualified gunsmith. Parts are not drop in items, and should be installed and fitted by licensed Gunsmith.

Hoosier Gun Works assumes no liability for the improper use or installation of parts.
All used firearms should be checked by a competent licensed Gunsmith before firing. We have no testing facility for this purpose, and assume no liability for safe functioning of firearms or suitability of any accessory.
We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee, above and beyond what the the manufacturer has specified (available through the manufacturer), this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.

Copyright

All material and information provided on this web site, unless specifically noted otherwise, is copyrighted material, by the Digital Millennium Copyright Act.

All material and information (text and photos) provided on this web site , unless specifically noted otherwise, is copyrighted material. Copying and/or downloading, including framing or mirroring, of any of this information for the purpose of distributing it to others is prohibited without the specific written permission of Hoosier Gun Works

Phone Hours Mon- Fri 10am- 6pm Central Time Zone Web site always open. Email 24/7 NO EXPORT SALES. too many restrictions, Includes Canada also. Sorry, but we do have a $10.00 minimum part order.
Contact Us
Our Big move to Kentucky is done. Still a lot of sorting to do, after being here for 2 years. With bigger area to work from we look forward to do more things we wanted to do earlier, manufacturing some parts, duplicating stocks and more. We have moved again to an even larger building .We are looking forward in the near future having a retail operation. Currently if you wish to pick up an item please call ahead to make prior arrangements. Att this time <>we only offer mail order, well as attend some Gun trade shows in the Midwest. Phone Hours 10-6 Monday - Friday CST. Email 24 / 7, never sleeps. We try to stay in the office, but are sometimes tied up on other lines or sorting in the warehouse or elsewhere so when you call we may not be available, so please leave a message. HGW is a small family owned company, with 3-6 employees depending on time of the year.

E-MAIL:		Email US Please call, if the Email's are not going thru or bounce back.
WEB:		http://www.HoosierGunWorks.com
WEBMASTER:		Webmaster
Address:		Hoosier Gun Works 473 Park City Bon Ayr Rd., Park City, KY. 42160.
Email:		You can send E-mail 24 hours. We do get 200+ E-mails day, and try to answer all in a timely manner. E Mail must have a Firearm related subject line. E Mail will be deleted, without this. No Instant messages answered. Someone is usually in on Saturdays mornings to answer e-mail / no phone contact on Saturdays
Phone For Info :		Info 270-749-2109, Phone Hours 10am -6pm Central Time Monday - Friday. Central Standard Time Leave messages after Hours. at this number. .
FAX:		Fax 270-282-4896 available 24/7
Orders Only:		800-497-7320 10am 6pm Monday thru Friday Central Standard Time
Ordering
No online ordering available. Instead of just pushing a button. We prefer to deal with customers individually to make sure they receive the correct products. Our stock is too diversified and many items are one of a kind. The cost of on line automation is prohibitive to a company of our small size.. Orders may be placed by Telephone or Fax. E-Mail order if you wish. Info 270-749-2109 Phone. 10am-6pm Central Monday- Friday. Leave message 24/7 Fax 270-282-4896 24/7 Order Line 800-497-7320 Central Time Monday - Friday. (Continental 48 States only) AK and HI call 270-749-2109 Hoosier Gun Works 473 Park City Bon Ayr Rd. Park City, KY 42160 PLEASE CALL OR EMAIL, BEFORE SENDING FUNDS TO VERIFY THAT ITEMS ARE IN STOCK AND SHIPPING CHARGES. Mail orders accepted, no personal checks. Please print a copy of our fax order form. Or send information on a full-size page with info and contact information (we get Money orders, but sometimes no info on order) Print forms. Fax inquiry Form Fax Order Form Mail Order Form Include a Subject line in all E-mail's, none answered without a subject line. There is usually someone in on Saturdays mornings to answer e-mail's only. No Instant messages answered HGW is a small company 3-5 employees depending on time of the year We are always out finding new and interesting things, moving goods in warehouse or helping other customers, answering other lines, so you may not be able get our staff all the time. Please leave a message, or email, and we will try to get back to you as soon as we are able. . We have a $10.00 minimum parts order amount (not including shipping), we have seen increased costs on small orders with invoicing, packing and charge card fees. No Retail Store so, no counter or walk-in sales without prior appointment. No information about your order is released to any one. All personal information is kept confidential Christmas Shipping Last day to Ship for Christmas UPS Ground December 16th Last Day to ship USPS Priority December 21st Holiday Hours Closed times November from 25t to 30th December from 23 to 28th
Payment
Debit Cards, Credit Cards: Visa, Master Card, And Discover, (Drawn on American Banks only). And now GunPal.net Sorry NO American Express. No Pay Pal Money Order, Bank Check. No personal Checks. No extra charge for using your Credit card. NO PAY PAL We do not have online ordering capabilities at this time. Kentucky residents add 6% sales tax. We can only hold orders for 7 days while awaiting funds. Include Name, Address, daytime Phone number, or an Email address.
Shipping
Shipping to the United States (50 States & D.C.) only. NO EXPORT SALES Minimum shipping charge is $3.50, Shipping rates will vary on larger packages according to Zip Code. UPS has raised thier rates for 2009 and USPS will do so in May 2009. Shippers Now calculate Zones by size and weight of box. All Shipping is done at posted rates we do not inflate the price for shipping.. Most large orders / items are sent UPS. UPS has tracking information available and will cover first $100.00 of value. USPS is used on smaller items, and if requested, on larger items but not always cheaper or quicker. USPS does not have tracking information.. Insurance is extra Minimum shipping is $ 3.00 First class, Minimum Priority is $ 5.00., more with added weight and size. Alaska and Hawaii are sent USPS. Shipping charges are based on actual cost of shipping and materials. A fee of $1.00 is added for large boxes for firearms or rifle stocks. UPS pickup is at 12 Noon Daily. For that reason most UPS orders can not be shipped the same day the order is taken. USPS are shipped every 2-3 days (12 miles to Post Office) Next Day and 2nd Day shipping available, but will have to wait for in order with other orders. NO EXPORT SALES. Includes Canada. Firearms parts, magazines, including stocks, are on the munition list as items requiring a license from US Defense Trade Commission for export. NO CODS Orders are shipped in order received, please be patient, it may take one to three days to reach your order (depending on volume) and to deliver to shipper. Average enroute shipping time is 3 days to 1 week. Once order is released to shipper, we have no control over shipping time to customer. 7 to 10 days from placing order to receiving is not unusual. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made. Expedited shipping is available (Next day, Second day), but still shipped in order received. Hunting season and Christmas can cause shipping delays during these times. Orders may take 2-3 days longer during this time period to process and get out the door.
Availability
Parts and Stocks were available at last posting date, web site is updated every 3-5 days or as time permits. We keep a listing on our computers but it may still be 1-2 days out of sync. We try to keep up with inventory, but due to the huge popularity of items listed online and the high volume of sales thus generated, some items may recently have been ordered by a previous customer and may no longer be available. A specific item may be on 'hold' for another customer. There may be times when an order is placed, but item has not been taken off of inventory and may already be sold. We will contact you as to this as soon as we are aware of this. Prices subject to change without notice. Not responsible for mizprints. No printed copy of the online Catalog is offered at present time, due to large influx and turnover in goods. Parts are in good to new condition, as listed in catalog. We may have Parts and Stocks in lesser grades available also, (most are not listed on line), but won't send unless told. Parts are added constantly, so please call or email for items not listed. It never hurts to ask. There are many parts that we haven't yet placed in the Online Catalog. Online Catalog represent only about one half of the parts, stocks on hand. We try to update the Online Catalog at least once weekly, usually on a weekend, it get harder to do as we get busier. We can not offer photos of individual items, this is too time consuming and we do not have the resources to do this. If a photo is shown it may be representative of an item. We are adding some photos as time and server space permits. Military Parts, we may have the part, but we are not staffed to sort by maker, our pickers are not always knowledgeable as to markings or proof marks. A handling charge may apply for specific Maker on these parts. We offer no warranty or guarantee above and beyond what the the manufacturer has specified, this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy. Any damage occurring form shipping must be verified by Carrier, before refund or adjustment can be made. We are a firearms / Accessories dealer and not a service center. We do not repair firearms. All parts sold are sold are in good to new condition, as available. All parts and stocks sold in as is condition.
Returns
All refunds / credits will be at discretion of HOOSIER GUN WORKS. Only if incorrect product is shipped. You must contact Hoosier Gun Works within 3 business days of receipt, by phone or email for a Return Authorization Number. . All items must be sent back in same original condition as sent. Any item altered or used, will not be accepted for return. Returns will not be accepted for any reason after 10 business days. Refunds allowed will be less shipping and 15% restocking fee. Shipping charges for returns are responsibility of the customer. Shipping charges are not refundable. Return of new defective merchandise must be returned to manufacturer for repair or replacement, this applies to firearms, and accessories. If there is a problem with an item please return to manufacturer for remedy. We are a Firearms / Accessories dealer and not a service center. We do not repair firearms.
Warning
All surplus firearms sold as collectors items and as is. All used firearms are sold as is, most are not test fired before selling. Improper use or installation of parts (stocks, barrels, bolts, parts, magazines) can be hazardous to life and limb. If you do not understand the process for installation of parts do not attempt installation without a qualified gunsmith. Parts are not drop in items, and should be installed and fitted by licensed Gunsmith. Hoosier Gun Works assumes no liability for the improper use or installation of parts. All used firearms should be checked by a competent licensed Gunsmith before firing. We have no testing facility for this purpose, and assume no liability for safe functioning of firearms or suitability of any accessory. We accept no responsibility for any malfunctions in any products we sell. We offer no warranty or guarantee, above and beyond what the the manufacturer has specified (available through the manufacturer), this applies to firearms, and accessories. If there is a problem please return to manufacturer for remedy.
Copyright
All material and information provided on this web site, unless specifically noted otherwise, is copyrighted material, by the Digital Millennium Copyright Act. All material and information (text and photos) provided on this web site , unless specifically noted otherwise, is copyrighted material. Copying and/or downloading, including framing or mirroring, of any of this information for the purpose of distributing it to others is prohibited without the specific written permission of Hoosier Gun Works